Question 1

Where can I actually buy Ceylon Collections products?

Accepted Answer

Only through our official Shopee and Lazada storefronts. This site is our brand and knowledge hub — we don't take orders or payments here, so every purchase stays inside the marketplace's buyer protection.

Question 2

Do you ship outside Singapore?

Accepted Answer

Domestic Singapore delivery is handled by the marketplace logistics partner, usually within 1–3 working days. Cross-border options depend on the storefront settings shown at checkout.

Question 3

How do I know a listing is genuinely ours?

Accepted Answer

Check that the seller name reads Ceylon Collections and that the listing is reached from the links on this site. We never sell through resellers, group buys, or direct bank transfer.

Question 4

What grade of cinnamon do you sell?

Accepted Answer

C5 grade quills of Cinnamomum verum — true Ceylon cinnamon, not cassia. Our Ceylon cinnamon sticks are organic and USDA certified.

Question 5

What is the difference between Ceylon cinnamon and cassia?

Accepted Answer

Ceylon cinnamon (Cinnamomum verum) is “true” cinnamon from Sri Lanka: pale tan, made of thin papery layers, with a delicate, sweet flavour. Cassia is a different, cheaper species with thick, dark, single-curl bark and a stronger, harsher taste. Cassia also contains much more coumarin than Ceylon cinnamon.

Question 6

How do I get the best flavour from turmeric?

Accepted Answer

Cook it briefly in a little oil, ghee or coconut milk before adding liquid, and add a pinch of black pepper. Turmeric’s colour compounds dissolve in fat, so this gives a richer colour and a less dusty taste than stirring it into hot water.

Question 7

How should I store the spices?

Accepted Answer

Keep them whole where possible, sealed, away from light and heat. Whole quills and pods hold aroma for a year or more; ground turmeric is best inside six months.

Question 8

Do your products treat any medical condition?

Accepted Answer

No. Everything we sell is a culinary food ingredient. We publish sourcing and specification detail so you can cook well — not therapeutic claims. For supplement-level dosing, talk to a qualified healthcare professional.

Question 9

Do you supply cafés, bakeries or retailers?

Accepted Answer

Yes, in limited volumes. Use the form below with a note about quantities and we'll come back with availability and pricing.

Frequently asked, honestly answered.

Ordering

Authenticity

Product

Wellness literacy

Talk to the Singapore team.